Bose Cuts Support for SoundTouch Wireless Speakers—but You Could Get $200

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Over a decade since the range was first introduced, Bose is cutting cloud support for its SoundTouch lineup of wireless smart speakers on February 18, 2026.

Bose customers using speakers from the lineup will lose access to cloud-based integrated music services like Spotify and TuneIn, as well as support for features like multi-room playback. However, they’ll still be able to use their SoundTouch products for audio playback via connected devices using Bluetooth®, AUX, or HDMI, though Bose said it wouldn’t be able to “guarantee long-term performance.” Users also won’t receive any security updates for their SoundTouch speakers after the February cutoff date.

In addition, the SoundTouch app will no longer function after February 18, 2026, though it will still be available for download until February 18, 2026 in markets outside of Japan. Users’ My Bose accounts will remain active.

As for why it’s cutting support now, Bose said that technology has evolved since the speakers first launched in 2013 and that it’s “no longer able to sustain the development and support of the cloud infrastructure that powers this older generation of products.”

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Though this likely isn’t welcome news for audiophiles who have spent large sums of money on the SoundTouch range—particularly as units such as the SoundTouch 30 retailed for north of $1,000—there is some silver lining. According to Ars Technica, which covered the news, users will be able to claim up to $200 worth of credit from Bose if their devices have been impacted. Head here to enter your serial number and find out if you qualify.

Many Bose users are extremely unhappy about the news. One Reddit user claimed he was now sitting on “$4,000 worth of bricks” following the move. Meanwhile, others called the ending of support “exploitative” and even shared links to a petition calling on Bose to renew support for the SoundTouch range, or asked their fellow users to send emails to Bose’s management team.